If you’ve completed the IQ Test and received your certificate or performance report but are unable to open the file, don’t worry! This is most likely due to the file format being a PDF.
🛠 What You Need
Our certificates and reports are delivered in PDF format, which is a common file type that requires a PDF reader to view.
To open your certificate or report, we recommend using Adobe Acrobat Reader — a free and secure PDF viewer.
👉 Download Adobe Acrobat Reader
💡 Tips
Make sure your PDF viewer is up to date.
If you're on a mobile device, use a PDF reader app.
Check if the file downloaded correctly — try downloading it again if needed.
Sometimes the file may not open correctly in your current browser. Try: Google Chrome /Microsoft Edge /Mozilla Firefox/ Safari
If you’ve tried the above and are still unable to open the file, please contact our customer support at info@wwiqtest.com or via the request form on the Help Center page and add this info to your email:
1) the registered email address
2) Description of your issue
3) screenshot of a problem (if available)
We’ll help you access your results as quickly as possible.